Frequently Asked Questions
Yes, its clamp is designed to work with hardcover books and softcover books. With the latter, you may need to add some extra pages from the book to fix the clamp. The illumination area can be adjusted with the clamp angle.
The book light has a diffused design of 5 LED beads, so the light can be evenly distributed on the reading page. You can set your illumination area by adjusting the light lens angle respectively. There are 5 brightness settings you can leverage.
Illumi is powered by a rechargeable 500mAh battery. You can recharge it using a USB A plug (not included).
10–80 reading hours (depending on your brightness setting).
Shipping and delivery
Delivery times are usually 5-20 days worldwide, depending on where you live. However, we make sure you can track your order for extra peace of mind.
Our company is based in Estonia. We deliver our products directly from our suppliers located in Europe and Asia.
Last-mile delivery is generally arranged by your local post office.
You can use the Order Tracking section on our website or any other tracking website and use your personal tracking code provided with your order, once it is shipped.
Order processing takes generally 1-3 days. Sometimes it may be longer, due to weekends and holidays.
Ordered items will be left in your mailbox, whenever possible. Otherwise, your package will be dropped off at your local post office, where you can pick it up.
If your order has not yet been sent, contact us immediately and we will be happy to update your shipping information. Otherwise, and in accordance with our Shipping Policy, once the order has been sent from our warehouse, no further changes can be made.
Payments
Yes, it is 100% secure, and here's why: First of all, the site you are visiting is on an HTTPS server (the little padlock on the left of the URL of this page). Moreover, many sites only secure their shopping carts and anything related to payment. On this site, all pages are secure and therefore cannot be targeted by malware or hackers. We use Stripe and Paypal for processing payments, which is reference in terms of security for transactions.
Currently, you can pay by credit card, Paypal or Apple Pay. We do not accept bank checks, wire transfers or payments on receipts.
Please let us know at wecare@mylifevaluables.com and we are happy to help you out.
Refunds
Here at MyLifeValuables we believe in our products. That's why we are giving 100% money back guarantee. There are absolutely no conditions, no forms to fill out, nothing to prove and we promise not to question you. If you do not have positive experience for any reason, we will do everything we can to ensure that you are 100% satisfied with your purchase. Just reach out on e-mail - wecare@mylifevaluables.com. Please see the Refund Policy for more details.